Privacy policy

DATA TREATMENT DISCLOSURE

In this page site management relating to treatment, mode and purpose of handling personal data of site users will be described.
This is a disclosure made, also according to art.13-14 Reg.to UE 2016/679, to those who electronically interact with web services deriving from the address:www.truckserviceparts.it

This site is the property of EMPORIO RICAMBI ROSSI S.P.A. which handles and maintaines the site with the purpose of granting information and communications relating to the offered products and services.
This disclosure is only effective for the present site and not for any other websites avaialbe through our links, as EMPORIO RICAMBI ROSSI S.P.A. is in no way responsible for them.

EMPORIO RICAMBI ROSSI S.P.A. based in Via Este, 40/2 – Udine (UD), as legal proprietor to the treatment of Your personal data, according to Reg.to UE 2016/679 – GDPR, with this document means to inform You that the mentioned regulations act to protect those involved as relates to the treatment of personal data, and this treatment is formed on the principles of correctness, lawfulness, transparency and dutiful protection of Your privacy and Your rights.

Your personal data will be treated according to the abovementioned regulations and the confidentiality thereby provided.

KINDS OF DATA TREATED

Navigation Data
Digital and software systems acting towards the regular functioning of this website acquire through normal operation some personal data, the transmission of which is implicit in the use of Internet communication protocols. Said information is not gathered to be associated to identified individuals involved, but can by their nature and through third party data elaboration and association, lead back to the user’s identity. Among these kinds of data are IP addresses or computer domain names used by users connecting to the site, addresses in URI notation (Uniform Resource Identifier) of requested resources, timing of requests, server requesting methods, response file sizes, numerical codes indicating the server response (operation complete, error, etc.) and other parameters relating to the operating system and digital environment of the user. This data is only used to gather anonymous statistics on site use and verify correct operation, and is deleted shortly after elaboration. Data may be used to ascertain responsibility in case of hypothetical cyber-attacks meant to damage the site.

Voluntarily provided User data

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site, along with form compiling for specific requests imply the subsequent acquisition of the sender’s address, necessary to reply to the made request, along with any other personal data included within the mail or form.

Specific, brief disclosures are shown or displayed on site pages dedicated for particular requested services.

CONSEQUENCES OF REFUSAL TO SHARE DATA                 Aside from the navigation data specified above, the user is free to submit personal data needed in request forms, mailing list subscriptions, submission of CVs or otherwise indicated in contacts to encourage sending of informational, technical or commercial material or other communications. Their absence may cause the inability for the request to be fulfilled.
If not otherwise indicated, all Data requested by the Site is mandatory. Should the User refuse to submit this data, it may be impossible for EMPORIO RICAMBI ROSSI to render Services. Should the Site indicate some Data as optional, the Users are free to abstain from sharing said Data without it influencing Service availability or operations. Users in doubt over which Data might be mandatory are encouraged to contact Customer Support.

MODES OF TREATMENT
Data is primarily treated through electronic and digital tools and is memorized on both digital and print media, along with any other suitable medium, according to modes such as articles 6, 32 of the GDPR and through opportune adoption of appropriate security measures aimed to prevent data loss, illicit or incorrect uses and unauthorizes access.

We must inform You that to render a complete service our pages may contain links to other websites not handled by us. We are not responsible for errors, contents, cookies, morally illicit material, advertising, banners or files violating current regulations and privacy policies belonging to websites handled by us. To improve the rendered service, a swift reporting of malfunctions, abuse or recommendations should be sent to the following e-mail address:support@truckserviceparts.it

Your data will be solely handled by personnel expressly authorized by the proprietor.

TREATMENT PURPOSES
Data treatment will occur for the following purposes:
• render sale Services
• respond to requests or executive actions
• allow access to public and/or private sections of the site;
• identify malicious or fraudolent activity
• executing activation or maintenance of online subscriptions or newsletters;
• process information requests, listings, technical support;
• provide information on provided services and products, along with product or service variations;
• execute legal or regulatory obligations;
• safeguard the proprietor in court;
• consent to constant monitoring regarding the effectiveness of the rendered services.
Alongside displaying of content from external platforms, Statistics, content and function performance tests (A/B) testing), tag management, User contact, payment handling, hosting and platform services, external platform and social network interaction, behavioral targeting, remarketing and User database management.

DETAILS ON PERSONAL DATA TREATMENT
User Contact

Mailing list or newsletter
With the registration to the mailing list or newsletter, the User’s e-mail account is automatically added to a contact list to whom messages, including of commercial and promotional nature, relative to the Site may be sent. The User’s e-mail address may also be added to this list following Site registration or after a purchase.
Personal information involved: e-mail.

Contact form
The User, compiling the form with their Data, consents to its use to fulfill information requests, quotations, or activity of any nature indicated by the form’s heading.
Personal information involved: name; surname; e-mail; various types of Data.

User Database Management
These services allow EMPORIO RICAMBI ROSSI to build user profiles starting from an e-mail address, a name or any other information the User provides to this Site, along with tracking the User’s activity through statistical features. This data may be cross-referenced with publically available User data (such as social network profiles) and used to build private profiles that EMPORIO RICAMBI ROSSI can display and use to improve the Site.
Some of these services may allow for programmed messages to the User, such as e-mails based on specific actions undertaken on this Site.

Payment management
If not otherwise specified, this Site will process all payments through credit cards or through external providers of payment processes. Generally and unless otherwise indicated, Users are asked to provide payment details and personal information directly to such payment process providers.
This Site is not involved in gathering and processing of this information: it will only receive notification from the payment process provider relating to the concluded payment.

PayPal (Paypal)
PayPal is a payment service provided by PayPal Inc., that allows for the User to carry out online payments.
Personal information involved: surname; e-mail; billing address; payment information; name; username; varie types of Data as specified by the service’s own privacy policy.
Place of treatment: Consult Paypal’s privacy policy at PayPal – Privacy Policy.

Interaction with social networks and external platforms
This service allows for interactions with social networks or other external platforms directly from this Site’s pages.
Interactions and informations acquired by this Site is in any case subject to the privacy settings of the User relative to every social network involved.
This type of service may still collect data on page traffic where the service is installed, even when unused by the Users.
It is recommended for the User to disconnect from the respective services to make sure data processed on this Site will not be reconnected to the User’s profile.

Remarketing and behavioral targeting
These types of services allow for this Site and its partners to communicate, optimize and send ads based on past Site and partner use to the User.
This process is aided by Use Data tracking and Tracking Tools use to gather information then sent to partners involved in remarketing and behavioral targeting activities.
Some services offer remarketing options based on mailing lists.
Generally this type of services allow for the option to deactivate tracking, along with any other opt-out function granted by any services listed in this document.

Facebook Custom Audiences (Meta Platforms, Inc.)
Facebook Custom Audiences is a remarketing and a behavioral targeting service provided by Meta Platforms Inc. that connects this Application to the Facebook advertising network.
Users may choose to not make use of Facebook’s Tracking Tools for advert customization by visiting the opt-out page.
Personal information involved: e-mail; Tracking Tools.
Place of treatment: United States – Privacy Policy – Opt Out.

Platforming and hosting services
These services act to host and maintain key components of this Site, allowing its function from a singular platform. Said platforms grants EMPORIO RICAMBI ROSSI a vast array of tools such as, for example, analytical tools, for the handling of user registration, for the handling of comments and database, for e-commerce, for payment processes etc. The use of said tools involves the gathering and processing of Personal Data.

Woocommerce (WordPress)
Woocommerce is a platform allowing EMPORIO RICAMBI ROSSI to develop, run and host a website dedicated to e-commerce.
Personal information involved: surname; use Data; e-mail; device information; language; name; telephone number; Tracking Tools; various kinds of Data as specified by the service’s privacy policy.

SUBJECTS TO WHOM PERSONAL INFORMATION MAY BE COMMUNICATED
Personal information related to the treatment in question may be communicated to subjects to whom the ability to access Your personal data is recognized by law or secondary and/or European regulations. Your data may exclusively be communicated to relevant parties and duly nominated for the execution of services necessary for a correct handling of the interaction, with a guarantee of safeguarding of the rights of those involved. Additionally, data may be communicated and shared to internet providers on which EMPORIO RICAMBI ROSSI S.P.A. relies on for the proper management of its domains.

Your personal data will in no way be freely shared.

DATA RETENTION PERIOD
We must notify you that, according to the principles of lawfulness, limitation of purposes and minimizing of data, according to art. 5 del GDPR, the retention period for Your data is set to a period necessary for requested services and in compliant with active regulations towards the retention of fiscal, tax and contractual documentation.

RIGHTS OF CONCERNED PARTIES
Reg.to UE 2016/679: Artt. 15, 16, 17, 18, 19, 20, 21, 22 – Diritti dell’Interessato (Rights of the Concerned Party)
The concerned party has a right to obtain confirmation regarding the existence of personal data involving them, even if unregistered, and their sharing in an understandable manner.
The concerned party has the right to be informed of:
• the personal data’s origin;
• purposes and modes of treatment;
• logic applied if said data has been treated with the help of electronic devices;
• identifying details of the proprietor, those responsible and of the representative designated according to article 5, comma 2;
• subjects or subject categories to whom personal data can be communicated or those who may become aware of it as designated representatives in the State’s territory, managers or appointees.
The concerned party has the right to obtain:
• updating, correction and if interested, integration of data;
• deletion, anonymization or blocking of treated data in violation of current legislation, including those for which retention is not required for the purposes they were gathered or subsequently treated for;
• certification that the operations to whom the letters a) and b) were brought to notice, even regarding their content, of whomever the data was communicated or shared, except for in the case in which this operation proves impossible or requires excessive means;
• visibly out of proportion with the safeguarded right;
• data portability.
The concerned party has the right to oppose, entirely or partly:
• for legitimate reasons the treatment of personal data involving them, albeit if related to the purpose of data gathering;
• the treatment of personal data involving them related to the sending of advertising material or direct sales or market surveys or commercial communication

TREATMENT PROPRIETOR
The treatment proprietor is EMPORIO RICAMBI ROSSI S.P.A. based in Via Este, 40/2 – Udine (UD), in the person of its current legal representative.
The user has the right to obtain from the proprietor deletion (“right to oblivion”), limitation, updating, correcting, portability and refusal to the treatment of any personal data involving them, along with exercising any rights according to articles 15, 16, 17, 18, 19, 20, 21, 22 of the GDPR.
To exercise the rights listed above, the concerned party must forward a written request through e-mail. Said e-mail must be sent to the following address:support@truckserviceparts.it